Notice Details
Position: Operation Associate (3rd party Contractual)
Organization: MetLife Bangladesh
Responsibilities:
- • Demonstrate pro-active ownership in managing different operational tasks of the department
- • Maintain data integrity of all records related to Policy owners Personal Information changes.
- • Ensure all policy-related operational activities are aligned as per Company guidelines.
- • Align “Requests of changes” received from Policy Owners with the policy guideline and implement as deemed by terms and conditions of the Policy.
- • Resolve system error through investigation and support on Internal Audit & Compliance issues.
- • Resolve queries of customers and internal stakeholders of Agency Distribution.
- • Provide administrative support to team members and other relevant stakeholders.
- • Liaise, coordinate, and manage clients’ special requests with various departments.
- • Process customer requests by adhering to the MetLife Values ("Put Customers First", "Be The Best", "Make Things Easier", and "Succeed Together") and MetLife's Customer Centricity strategy.
Application Procedure: Click here
Application Deadline: 9 February 2022
