CCC Notice Board

Position: Lead Analyst/Business Analyst

Organization: Apex Data Management & IT Ltd

Core Responsibilities:

• 
  

  • Customer Service Excellence: Manage end-to-end customer service, ensuring timely, professional delivery aligned with Apex DMIT’s brand promises. Serve as the main point of contact for clients, ensuring consistent quality and satisfaction. 

  • Quality Assurance & Coordination:  Ensure services meet quality standards through coordination with internal teams and vendors. Collaborate with cross-functional teams to maintain quality control and performance goals. 

  • Revenue Generation & Client Management: Build and maintain client relationships to drive revenue growth. Oversee client payments, vendor coordination, and billing accuracy while working toward sales targets. 

  • Performance Monitoring & Reporting: Set, monitor, and report on performance goals regularly to ensure alignment with company objectives. Track and analyze service delivery, client satisfaction, and revenue metrics. 

  • Leadership & Professionalism: Lead teams to achieve results, fostering a culture of excellence. Act as a brand ambassador and stay informed on company policies, marketing strategies, and business practices.

  • Skills & Expertise:

• Decision making capabilities English typing Excellent communication skill Learning Attitude Listening Skill Proactive and Positive attitude Problem Solving Ability Strong analytical ability Strong computer literacy The ability to work under pressure

• Strong leadership and team management skills.

• Strong leadership and team 

• Proven experience in conducting code reviews and maintaining code quality.

• Strong knowledge of OOP, data structures, and algorithms.

• Ability to design and implement scalable solution architectures.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and ability to articulate technical concepts to both technical and non-technical stakeholders.

• Experience with modern front-end build pipelines and tools.

• Ability to understand business requirements and translate them into technical requirements.

• Skills Requirements:-

• Strong leadership and team management skills.

• Proven experience in conducting code reviews and maintaining code quality.

• Strong knowledge of OOP, data structures, and algorithms.

• Ability to design and implement scalable solution architectures.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and ability to articulate technical concepts to both technical and non-technical stakeholders.

• Experience with modern front-end build pipelines and tools.

• Ability to understand business requirements and translate them into technical requirements.

• Experience

  • 2 to 6 years

• Additional Requirements

  • Age 26 to 36 years
•  

Compensation & Benefits:

Weekly 2 holidays, Gratuity

• Festival Bonus: 2

• Attractive Sales Incentives

• Transport Allowance

• Workplace:

Work at office

Employment Status:

Full time

Job Location:

Dhaka (Banani)

Address:

House No: 133 (6th, 7th & 8th Floor), Road: 12, Block-E, Banani, Dhaka-1213

If you are interested, kindly apply through this link -

https://mybdjobs.bdjobs.com/mybdjobs/signin.asp?0[casb2^4_9]1bD]A\J_p\a_yapZA`nal]O`o]/coa.^b]jbb^s^oa/_=[gcp^r_t_r^y[p[Aco]=[&]6`6_2_=_i]=arc@\6a6]2c=`IaO[?csb.al]p[ecibnbbaJ\mbc^s^o[d\.]b_ja/ce\abn\ucea&]lap^b\J\p`2^4[9]1_d[j]4

Application deadline: 10 Oct, 2024