CCC Notice Board

Job Opportunity @

Backspace International Ltd.

https://werbackspace.com/

Backspace is a modern MediaTech company that connects content, media, and technology through an integrated ecosystem. It helps businesses create, manage, and scale content-driven solutions — empowering them to stay ahead in today’s fast-changing digital world.

5th Floor, 169, Amir Tower, West Jurain, Dholairpar, Dhaka.

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Client Experience Associate (04)

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• Minimum of 6 months of experience in a marketing agency or in managing influencer marketing and handling sponsorships and clients.
• Knowledge of influencer marketing and digital PR is essential.
• Experience in influencer marketing and digital PR from a marketing agency is advantageous.
• Fluent in English with strong communication skills.
• Proven ability to manage client relationships and deliver exceptional service.
• Strong organizational and project management skills.
• Ability to multitask and manage multiple client accounts simultaneously.
• Proactive problem-solving skills with attention to detail.
• Excellent interpersonal skills and a client-focused attitude.
• Ability to work collaboratively with internal teams to achieve client objectives.

• Serve as the primary liaison between the company and clients, addressing all client inquiries promptly and professionally.
• Manage and nurture client relationships to ensure satisfaction and retention.
• Coordinate with internal teams, including marketing, creative, and project management, to ensure timely and successful service delivery.
• Identify opportunities to upsell or cross-sell services based on client needs.
• Understand client objectives and provide strategic advice to meet their business goals.
• Communicate with clients in both Bengali and English, ensuring clarity and effectiveness.
• Monitor and track project timelines, budgets, and deliverables to meet client expectations.
• Prepare and deliver presentations, reports, and proposals as required.
• Resolve client-related issues or concerns promptly and professionally.
• Stay updated on industry trends, competitor activities, and client needs to proactively offer new ideas and strategies.
• Collaborate with the sales team to effectively onboard new clients and transition them into long-term accounts.
• Prepare and manage client contracts, ensuring all terms are clearly defined and adhered to.
• Contribute to the development of client service processes and tools to improve efficiency and effectiveness.
• Represent the company in client meetings, events, and networking opportunities to strengthen business relationships.
• Report on client service activities and performance to senior management, providing insights and recommendations for improvement.
• Ensure that sales targets are met.

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• A dynamic culture that values democratic participation and supports your best work.
• Competitive compensation package including two annual festival bonuses.
• Annual salary evaluation and potential for performance bonuses.
• Special benefits like Privilege Leave bonus, birthday leave, and paid holidays.
• Subsidized lunch facilities, free snacks, and beverages.
• Access to indoor games, company picnics, and refreshing tours.
• Monthly performance bonus upon achieving assigned targets.
• Comprehensive enablement programs and soft skill training for career growth and development.
• Frequent team-building events, both monthly and quarterly.
• Reward and recognition programs that celebrate achievements.
• Opportunities for volunteering and community engagement.
• Collaboration with a talented global team.

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To apply, please click on the following link: https://docs.google.com/forms/d/e/1FAIpQLScMGmC-huOiFRgTG9eWC1Ex9unWZ9Tq_Woy_6PA4l4LMtJSTQ/viewform

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March 10, 2026

Ismat Shereen

Adviser, Students’ Welfare and

Head, Career Counseling Center